Graham Plumbing Services Reviews!
We value feedback from our customers. The positive comments help keep us motivated and any constructive criticism helps us improve our business and serve our customers better. After a plumbing service call, our customers receive emails asking them for feedback and the comments below are the plumbing services reviews we have received from those customers.
Although we’ve been in business for many years, our formal feedback collection system started in 2014 and that’s why our plumbing services reviews only go back that far.
Overall Rating / 639 Total 1st-Party Reviews
Graham Plumbing Services
Generally good on this occasion. I was surprised at the time and effort it took to resolve the problem but then I'm not a plumber and I do understand that the devil is in the detail with these things. I do appreciate that a solution was arrived at in the end. I was surprised also at the cost, but I acknowledge that's normal for plumbing work. I did not receive a feedback form for the previous time I hired your company so I will use this opportunity to also mention that. I requested someone come out to get the water softener (originally installed by your company) up and running at a house flooded by Harvey. To me it was obvious that if you will be working on a system that had been flooded that it would have no salt and therefore you should bring some. However apparently it wasn't to your staff as they didn't bring any and informed me there was nothing they could do without it. A $120 charge for nothing. I would have thought that at least they would have cleaned it but it appears not even that was done. Experience on other jobs prior to that was good.